Who we are
What personal data we collect and how we use it
The personal data collected when creating a Wibl account
Using your social media details to sign in
How we collect personal data
Why we use your personal data
Access permissions that we ask from users of our apps
Legal grounds for using your personal data
Personal data that we receive about you from other organisations
Using children’s personal data
Security of your personal data
Who we share your personal data with
International data transfers
How long we keep your personal data
How we may contact you
Responding to your queries or complaints
Cookies and similar technology
Your rights with regard to the personal data that we hold about you
Contact us for information about how we use your personal data
The data controller, who is responsible for the usage of your personal data, for our sites and apps is Wibl Limited, 39 Cardiff Road, Llandaff, Cardiff, Wales, CF5 2DP. See the “How to contact us” section below if you’d like to contact us.
We collect personal data when you create an account in our apps and when you use and browse our sites and apps. This information is used to provide our services and to analyse how our users use our sites and apps.
When you register for a Wibl account on our website or apps, we collect:
We will not collect special categories of data - such as information about your race, political opinions, religion, health or sexual orientation - unless you have chosen to provide that information to us.
When you sign in to our sites or apps using your Facebook login details, you give permission to Facebook to share with us your email address and certain aspects of your Facebook profile if you have made these public on your Facebook profile. This only includes your first and last name, age range, link to your Facebook profile and profile picture. We do not have access to updates on your Facebook profile.
We will then use this information to form a profile for your account. If you remove the Wibl app from your Facebook settings we will no longer have access to this data. However, we will still have the information that we received when you first set up your Wibl account using your Facebook account.
We collect personal data when you:
We use personal data collected through our sites and apps for a number of purposes, including the following:
When you use ours apps, we ask for the following permissions to access particular functions of your mobile device:
We will only use your personal data where we have a legal ground to do so. We determine the legal grounds based on the purposes for which we have collected and used your personal data. In every case, the legal ground will be one of the following:
We don’t share your personal data with any third parties, except those which analyse usage or keep error and usage logs. These services might give us some personal data about you, such as your location.
We save your children’s names, date of birth and data you entered as extra information, if you have shared them with us. This data can be seen by your Wibl friends but is not shared with any other third parties.
We have implemented appropriate technical and organisational controls to protect your personal data against unauthorised processing and against accidental loss, damage or destruction. You are responsible for choosing a secure password when we ask you to set up a password to access parts of our sites or apps. You should keep this password confidential and you should choose a password that you do not use on any other site. You should not share your password with anyone else, including anyone who works for us. Unfortunately, sending information via the internet is not completely secure. Although we will do our best to protect your personal data once with us, we cannot guarantee the security of any personal data sent to our site while still in transit and so you provide it at your own risk.
We do not share your personal data with other people or organisations that are not directly linked to us except under the following circumstances:
Any organisations which access your data in the course of providing services on our behalf will be governed by strict contractual restrictions to make sure that they protect your data and keep to all data privacy laws that apply. We may also independently audit these service providers to make sure that they meet our standards.
We will not share your personal data with anyone else for their own marketing purposes unless we have your permission to do this.
Some features our web pages/apps use social plug-ins from other organisations (such as the “Facebook Share Panel” function). These other organisations may receive and use personal data about your visit to our sites or apps. If you browse our site or view content on our apps, information they collect may be connected to your account on their site. For more information on how these organisations use personal data, please read their privacy policies.
Whenever we transfer your personal data out of the European Economic Area (EEA), we ensure similar protection and put in place at least one of these safeguards:
If you are located in the EEA, you may contact us for a copy of the safeguards which we have put in place for the transfer of your personal data outside the EEA.
From time to time we may send you service emails, for example, telling you your subscription is coming to an end or explaining a change to the service.
If you have raised a query or a complaint with us, we may contact you to answer your query or to resolve your complaint.
When you visit our sites or when you use our apps, we may collect personal data from you automatically using cookies or similar technology. A cookie is a small file that can be placed on your device that allows us to recognise and remember you.
You can contact us with regard to the following rights in relation to your personal data:
If you want to make any of these requests, please contact firstname.lastname@example.org. We may need to request specific information from you to help us confirm your identity.
If you have any questions about how we use your personal data or if you have a concern about how your personal data is used, please contact the Data Protection Officer at Wibl Limited, 39 Cardiff Road, Llandaff, Cardiff, Wales, CF5 2DP. Or, email email@example.com.
Complaints will be dealt with by the Data Protection Manager, and will be responded to within 30 days.
If you are not satisfied with the way your concern has been handled, you can refer your complaint to the Information Commissioner’s Office.